Ooh such an interesting topic! I imagine finding a company that has successfully changed their culture is a rare find — I hope you find someone to chat with! That would be a fascinating conversation.
If you can’t find this and decide to shift to talking with someone who has seen lots of bad at other companies and then later experienced good at a different company, my teammate Melanie has been in support for decades, and she said you’re welcome to reach out melanie@helpscout.com 🙂
