Hi there! Qualia is hiring for a senior level (IC) operations role focused on Zendesk administration but with a strong hand in defining strategy. I'm not the hiring manager but am part of the hiring team and it's a backfill for my role, so I'd love to chat with anyone interested! Located in Austin, TX, hybrid, not sponsoring relocation/visa. https://www.qualia.com/jobs/customer-success-operations-lead/