Hey all! Sharing a role for a Member Advocate at Carefull - a rapidly growing fintech startup that offers financial fraud protection, catering to older adults and their families. Full description is attached, but here's the important bits:
Must have experience in either fraud resolution at a financial institution or a customer-facing role with a background in Social Work (LCSW)
10 days PTO, 11 federal holidays, 6 days sick leave
Inbound is made up of phone (50%), email (30%) and live chat (20%)
Must reside in: CA, CO, FL, GA, NC, NJ, NV, NY, PA, or SC
ping me with your resume if interested!
