Head of Customer Support @ Clever
Location: Remote Fully Remote, Office available in San Francisco
Salary Range: 133k-157k (147k-173k if living in NYC or San Francisco)
Job Description: https://www.clever.com/about/careers?gh_jid=7411161
Notes: Our current Director of Support was recently promoted and is now hiring a backfill for their team. This role is open to both internal and external candidates. It’s a high-performing group with a strong reputation as an industry leader in support quality within the K–12 space. Direct reports: 3 managers, 2 QA specialists. I serve as the business operations partner for this function.
Please note, to keep things manageable, I’m only able to offer referrals for people I’ve worked closely with or know well professionally.
