Chris Holt

If anyone is using Nice CXone (incontact) for their CC solution, I've just broken down their latest release; https://youtu.be/8YSlDFDMK_g

A new episode of #myfavouritecx dropped yesterday with David Wachs, who brings handwritten notes to the enterprise. This was a fun chat as a personal note is something that resonates. https://youtu.be/ond1h-SzCLc

Angel Funes joined me recently to record an episode of My Favourite CX. A delightful chat & an epic CX shared: https://youtu.be/HTDnB7PtNG8 Also on Spotify, iTunes, etc etc

Then, more recently, a friend, Hannah joined me to talk about CX in healthcare & how even though healthcare is free in the UK, CX should still be a consideration https://youtu.be/rtJpd-uk5EY If anyone fancies making an appearance, just shout & we'll get something booked in.

https://youtu.be/CztjXv35Tmw

There have been a few episodes released of My Favourite CX that I really should promote! Firstly, Georgia, my wife joined me to talk about neurodiversity in CX:

Craig Stoss joined me for episode 7 of My Favourite CX: https://www.linkedin.com/posts/activity-7298251269729669120-_DR1?utm_source=share&utm[…]m=member_desktop&rcm=ACoAAAE2TOUBdnncVy1c63iw1QEAMNB6ZHMrRtI Another fun conversation, who knew that British restaurants could provide exceptional service!!!

Another week, another episode! This time it was the turn of Sarah Caminiti to join me to chat about a favourite customer experience. A wonderful episode, enjoy! Please like & share the LI post & if anyone wants to record a future episode with me, drop me a DM! https://www.linkedin.com/posts/activity-7295720737040941056-Ne2n?utm_source=share&utm_medium=member_desktop