Workers in the Section survey were far more likely to say they were anxious or overwhelmed about AI than excited—the reverse was true for the C-suite—and 40% of all respondents said they would be fine never using AI again. The most common way most people said they used AI tools was for basics like google-search replacements or generating drafts. Far fewer used it for more-complex tasks like data analysis or code generation.
One thing I've been wondering is if AI more directly translates to the work C-suite people are doing as opposed to what regular workers are assigned, and if that's creating a perception gap. "This worked great for summarizing these articles and helping remind me who to email!" vs "I'm required to add AI to my support vertical without an understanding of why we would use it and it keeps giving wrong answers to our customers"
I will be starting more volunteer work I care about to stay sane during the job search, I won't have to wear a jacket every time I go outside, and I got tickets to see Modest Mouse for the first time.
If I had to guess, it's a decision made by executives who want staff to engage with customers but don't want to meaningfully invest in making that happen. It's a weird half-commit that, as you guys said, just shows that the company doesn’t care.
It's always amusing to me when roles at companies I've had to work with in a vendor context make it onto the crimson red flag list, because it (almost) always tracks with the experiences I had working with them.
