Hi fellow CX Leaders! 👋
I’m excited to share that I’ve launched Velora CX (https://www.veloracx.com/), a consulting firm dedicated to helping SaaS companies build and scale high-performing technical support teams.
Having led support teams as a Senior Director of Technical Support, I know firsthand the challenges of scaling efficiently, driving retention, and proving support’s value as a strategic function. Now, I’m helping companies cut costs, reduce churn, and elevate their customer experience - without adding unnecessary headcount.
If you - or someone you know - is tackling team scalability, operational efficiency, or strategic alignment, let’s chat! I’d love to offer a free strategy session to explore where I can help.
I also shared more about this on LinkedIn - if you have a moment, I’d truly appreciate your engagement on my post. And if you’re up for a virtual coffee, send me a connection request - I’m always looking to exchange ideas with fellow CX pros. I’d also love to add you to my Rolodex for future collaborations and opportunities! 🚀
Link: [LinkedIn post]
Thanks all!! ❤️ (edited)
