If anyone is in London this week, we will have a stand at the Startup Village of Engage Customer Summit within Battersea Park.
Yes please!
Events or Content would be great to help with
Hey Maggie, welcome!
One final podcast for the year, Marian Jazbec, a former colleague at Nice; https://open.spotify.com/episode/4iXd1uC0eVYWhKxk6zdJad?si=9ffd45864cbb46e1 https://youtu.be/GNjZqrqI8qA
Happy to help with adding UK events to a directory, seems there's plenty of them!!
The latest My Favourite CX episode is out & it features Ty (CX Collective)! Ty had to put up with me enjoying a lovely seasonal cold (that is still the gift that keeps on giving) throughout our chat. Was a wonderful chat & also got me thinking, if you were a character in Severance, who would you be? https://youtu.be/Oaw3NFWcnRU https://open.spotify.com/episode/42YVMqlQmiAPHwBiB9D9H8?si=3ae85b92134e438d
Sorry folks, haven't made it to tonight's event, only just got in from a customer site visit. Will it be available to watch on demand?
If anyone is using Nice CXone (incontact) for their CC solution, I've just broken down their latest release; https://youtu.be/8YSlDFDMK_g
Definitely makes sense to have something that can prevent potential additional contact calls etc