Introduction from Mel: CX & UX Consultant Specializing in Knowledge Management and In-App Onboarding

Hi everyone, thought I’d take a moment to introduce myself 👋 I’m Mel from Argentina 🇦🇷! I recently launched my own CX & UX consulting and implementation business after ~7 years working as a CX leader and Product Manager in startups. I focus on knowledge management, self-service content, CX strategy, UX, and building guided product tours & in-app onboarding, helping teams make experiences better by making them easier to understand and easier to self-serve. Big fan of dogs 🐶 and ice cream 🍦 and mildly suspicious of anyone who isn’t (jk… or am I). Would love to connect ➡️ here’s my LinkedIn: https://www.linkedin.com/in/melaniezayat/