Hey everyone 👋 I’m Jordan, Founder & President at omnie. We help ecommerce businesses deliver standout customer experiences by blending advanced AI with expert human agents into one seamless, scalable support operation. Our model is omni-channel by design, covering voice, email, chat, SMS, and social, with fast, brand-aligned responses. Based in North America, I’m focused on pushing support beyond “cost center” status and turning it into a growth lever for our partners. Excited to build the future of customer service with all of you!