The Future of CX Careers: AI's Impact on Tier 1 Roles

Does AI spell the end of tier 1 roles? Where are experienced leaders going to come from without junior roles? Hear what Jen Weaver has to say, with real experiences from her career that started in tier 1 support and evolved into success. This conversation feels like a sneak preview of CX in 2026.

Listen in for the future of CX careers inside the AI tidal wave, career lessons, AI anxiety and opportunity, plus our favorite boardgames too🎆