How to Overcome AI Agent Resolution Plateaus and Enable Action-Taking Without Data Connectors

New Support Stack Solo episode: teams get their Fin AI agent to around 50% resolution and then plateau. Adding more help articles doesn't move it, because you've run out of questions content alone can answer. So I walked through the three stages of how a customer can interact with an AI agent — informational, personalised, action-taking — what "stage one done properly" actually requires before you're allowed to move on, and when to reach for an attribute versus a data connector. If you haven't got engineering time for data connectors, you can still get Fin taking actions by putting a "loop in a teammate" step inside a Fin Procedure. Fin gathers the information, your teammate does the one click, Fin closes the loop. I show a real subscription downgrade going through that way. >> Watch it now <<