AI and Customer Support: The Challenges of Autonomous Chatbots
https://www.helpscout.com/blog/ai-curse-of-cursor/ Cursor's chatbot out there inventing whole policies while the human support probably had to ask for permission to close spam tickets
https://www.helpscout.com/blog/ai-curse-of-cursor/ Cursor's chatbot out there inventing whole policies while the human support probably had to ask for permission to close spam tickets