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The Betts Blog: How Silos Are Killing Your Market Share – New Bonus Content Today | ElevateCX

The Betts Blog: How Silos Are Killing Your Market Share – New Bonus Content Today

·Jul 15, 2026 09:50 PM·

Bonus content on the Raccoon People blog today. Or, as Nico B. Boyce has renamed it "The Betts Blog" which I kinda like. buttondown.com/betts/archive/you-silos-are-killing-your-market-share

12 comments

· Sorted by Oldest

balevine
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Just got the email and started reading. Three cheers for free stuff!
♥️1
Sarah Betts
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You are FAST
Nico B. Boyce
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Felt like my brain was doing whatever it was happened to the England team this evening when this notification popped up while reading the article
🤣1
Nico B. Boyce
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the first draft of this reply featured Mitch McConnell but your slack threads are suffering enough this week already right?
Sarah Betts
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Umm, I always have room for a snarky reply. Assuming it's snarky if it includes McConnell the undead
balevine
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That customer data system doc would make a great "first 90 days" plan for anyone joining a company as a new support leader.
Sarah Betts
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True! It's a huge win every time I've done it. We went from a months-long resolution time at Vizit to a 2 day average at Vizit
😲2
Ashley
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for some reason (dyslexia) my eyes always see raccoon people before anything else in the sentence, and i’m always like, sarah’s running a resident evil blog? that is not a cozy sarah game.
Sarah Betts
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Maybe I should remake resident evil into a cozy game and start my gaming empire!
Ashley
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capcoms already thinkin about it!
Ashley
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cozy game where you get to manage a cozy life for leon
Sarah Betts
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Beautiful!