Hello I'm Maya. I run a podcast called ONE CX where we document real CX stories from B2B SaaS companies.
We're launching a new season that I think a lot of folks here will relate to: the transition from founder-led support to building your first CX team.
I am looking for founders willing to share their story:
Recently hired your first CS/Support person (or about to)
Still doing all customer work yourself and figuring out next steps
Made this transition in the past 1-2 years
Not looking for polished success stories—the messier and more real, the better. Other founders need to hear they're not alone in this.
If this is you (or someone you know), drop a comment or DM me.
Ps. I have attached a one pager for the podcast. Would appreciate some leads here 😚
