Happy to be tagged wherever, I suppose. But I'm def over here operating way outside the bounds of any ticketing system or chat platform so I can pretend my current team doesn't use Salesforce ServiceCloud.
Totally agree, Nico B. Boyce. Or, if a ticketing system, one that looks and operates a lot more like a combined project management system and CLI than a Zendesk/ServiceNow/whatever.
I mean, most of the solutions I've been building (if you did in fact mean to tag me) are pretty bespoke w/ an enterprise Anthropic license and internally-managed DBs, but I've definitely been paying a lot of attention to more turnkey solutions...
(Last "and") and, if your algorithm is currently going through a depressive phase like mine is, consider logging off during non-working hours and finding a good book instead.
Anyway, for anybody out there who needs it today your skills are valuable and transferable and all the jobs aren't going away and you're employable and valuable and can do good things that are worth appropriate compensation.
