Greg Collins

Beyond excited to be partnering with mercer on our mission to elevate what great CX looks like ... the power of human connection, aided by AI (+ an occasional honk). Human first, insight driven, AI enabled. https://www.linkedin.com/posts/boldrimpact_boldr-challenges-ai-dominance-with-elite-a[…]m=member_desktop&rcm=ACoAAAAeb7sBRtyHN3BaPvznvxFD1828nxn1wqI

sh what an incredible community at Momentum built on sharing and helping. It comes as no surprise how collaborative this community is w you at the helm. Ty for the opportunity to talk about the power of building purpose driven CX teams to drive revenue, retention and reputation!

Glad to see the narrative from large influencers shifting to this —-> tech should enhance not replace human connection. People > Process & Tech

Hey CX Leaders! 👋 Looking for some help please ... We growing and I'm looking for some additional Account Executives (but not the salesy ones!). I'm specifically looking for sales pros who understand it's about HELPING, not selling. If you know anyone in your network who embodies this and would like to be part of our purpose driven mission (building global teams & paying living wages), please send them my way ... or here's a post they can learn more: https://www.linkedin.com/posts/gregorypcollins_careers-accountexecutive-boldr-activity-7323663182395318272-yN9r?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAAeb7sBRtyHN3BaPvznvxFD1828nxn1wqI Feel free to share, and thanks for your help!

I published my 1st ever article on LinkedIn! Why is that more anxiety inducing that presenting on stage or doing a live podcast!? It's a little ditty about BPO Rehab ... CEO's actively looking and rethinking the strategy and value w/in CX. Having this conversation a lot with other execs. Hope it's helpful! https://www.linkedin.com/pulse/your-ceo-bpo-virgin-just-want-get-right-greg-collins-p7pxe