The second opportunity is a Manager role leading the aforementioned Care Coordination team. Key experience is leading people managers in a support environment, lots of comfort in resource allocation / intra day ops management, ideally in telehealth, but not necessarily a deal breaker.
Hi everyone! I wanted to share a couple of roles open on my team. The first is a Care Coordinator position (we're hiring a few!). Our ideal candidates are folks who have customer support experience in a telehealth setting.
That's where my head was at with Masterclass. Like if people want to use it to lean into work topics, cool, but if not there is a bunch of hobby / self improvement type things that might be of interest. The finance team where I work restricts us from providing gift cards so they're not making it easy either.
Yea, we do all of our gifts as opt in, just so folks don't feel burdened by whatever it is, should they not want it. If you have any suggestions of types of things that have been well received by your teams, i'd love to hear it.
Thinking about CX Appreciation Week. Keep it real with me friends, would a Masterclass membership be a good gift? Some of my team has expressed not wanting a lot of swag type stuff, so I am trying to come up with a non-gift card idea that could actually feel helpful. Any other ideas would be welcome too!
