Freelancers Urged to Help Improve Customer Service for Stolfi

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If any freelancers feel brave -- this dude needs to quickly save his job with some great CS and has no freaking clue what he's doing. Go shoot your shot.

3 comments

mrpatto
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Solutions in the past included temporarily reducing phone hours in June 2024 to cut to less than 2,700 the 13,500 claims that had been unresolved for more than six weeks.
https://www.youtube.com/watch?v=_ogxZxu6cjM
mrpatto
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Here's an ungated link, btw https://archive.md/2qA8p#selection-741.0-747.1
Sarah Betts
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They really need help