CSAT definitely not all that. What do we think about this alternative?

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CSAT definitely not all that. What do we think about this alternative?

· Sorted by Oldest

Valeria Kast
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Doesn’t this remind you of simply a well thought through and more elaborate QA score..?
mrpatto
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Yes, it's an attempt to automate human QA scoring I suppose

Valeria Kast
·
·
Doesn’t this remind you of simply a well thought through and more elaborate QA score..?
mrpatto
·
·
Yes, it's an attempt to automate human QA scoring I suppose