Promote ItWeekly Customer Support Email Highlights and Subscription InfoConor PendergrastĀ·Nov 07, 2025 03:49 PMĀ·View in SlackShareOpen with AIš I send a short email to customer support leaders every weekday, and summarise here every Friday. Here's what I shared in the last week: 198 - Quick wins as filler199 - The sand in your jar200 - How a small team turned Intercom + AI into a Customer Success engine201 - The Heart in the Machine: Human-Centred AI in Customer Support202 - Your quiet seasonInterested in getting future emails? Use the link in the thread š§µ to join the list.