Weekly Customer Support Email Highlights and Subscription Info

Conor Pendergrast · 2025-11-07T15:49:42.569Z

👋 I send a short email to customer support leaders every weekday, and summarise here every Friday. Here's what I shared in the last week: • 198 - Quick wins as filler (https://app.bentonow.com/share/JroxGAvRRQOZvY) • 199 - The sand in your jar (https://app.bentonow.com/share/JroxGAvdkQOZvY) • 200 - How a small team turned Intercom + AI into a Customer Success engine (https://app.bentonow.com/share/6bgEG0q5EQJVlD) • 201 - The Heart in the Machine: Human-Centred AI in Customer Support (https://app.bentonow.com/share/kV9AzWd2gGlar0) • 202 - Your quiet season (https://app.bentonow.com/share/b5ZMGepXKzRJwY) Interested in getting future emails? Use the link in the thread 🧵 to join the list.

Weekly Customer Support Email Highlights and Subscription Info | ElevateCX

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