I published my 1st ever article on LinkedIn! Why is that more anxiety inducing that presenting on stage or doing a live podcast!?
It's a little ditty about BPO Rehab ... CEO's actively looking and rethinking the strategy and value w/in CX. Having this conversation a lot with other execs.
Hope it's helpful!
https://www.linkedin.com/pulse/your-ceo-bpo-virgin-just-want-get-right-greg-collins-p7pxe