Promote ItWeekly Customer Support Highlights and Email Signup InformationConor Pendergrast··View in SlackShareHiya everyone. Maybe you missed that I send a short email about customer support every weekday, and summarise every Friday. Here's what I shared this week: 109 - Recognising the quiet work110 - Support work is strategy work111 - Should you recognise, or validate, that strategic work?112 - Learning from Help Scout's 1:many customer education on Live Chat with Jen Weaver113 - You have to know your customers and meet them where they are Interested in getting future emails? Use the link in the thread 🧵 to join the list