Promote ItWeekly Customer Support Highlights and ResourcesConor Pendergrast·Mar 21, 2025 03:43 PM·View in SlackShareOpen with AIYep, it's Friday already. I send a short email about customer support every weekday, and summarise every Friday. Here's what I shared this week: 61 - Your playbook to figure out your leading indicators62 - Who else is sick of chatbots?63 - Small, consistent efforts compounded over time64 - Podcast: Your skills & strategies for growing as a support leader65 - Automate whatever doesn't help the customer in front of you Interested in getting future emails? Use the link in the thread 🧵 to join the list.