Support Stack Solo Episode 1: Are You Building the Wrong Fin Procedure First?

I’ve just launched Support Stack Solo – Episode 1 - Are you building the wrong Fin Procedure first? Quick breakdown of: • What makes a good procedure • When not to use one • Why there should always be a clear path to a human • How I’m designing a lead qualification procedure in my own workspace If you’re planning on working with Intercom's Fin Procedures (which launch ✨ today✨ ), this should help you avoid unnecessary complexity. Watch it on YouTube: Support Stack Solo E01