Happy to Help Podcast: Psychology in Customer Support with Melody Wilding on Boundaries and Pressure Management

A new episode of Happy to Help is out! In this episode, I talk with Melody Wilding about psychology in the workplace. We cover why high-performing support professionals often struggle with people-pleasing, how to set boundaries without losing empathy, and she gives some practical mental frameworks for handling pressure and difficult conversations. If you're struggling with the mental load of customer support, I'd recommend making time to listen to this episode. 💚 https://podcasts.apple.com/us/podcast/happy-to-help-a-customer-support-podcast/id1737479387