Promote ItWeekly Customer Support Insights and Key Topics SummaryConor PendergrastĀ·Nov 14, 2025 02:59 PMĀ·View in SlackShareOpen with AIš I send a short email to customer support leaders every weekday, and summarise here every Friday. Here's what I shared in the last week: 203 - Making the most of your quiet season204 - Off-topic, but still about your quiet season205 - How Pupil Progress lifted Fin from 55% to 75% resolution in 2 months206 - When your customers don't trust your Fin AI Agent207 - What has helped build trust with your customers?Interested in getting future emails? Use the link in the thread š§µ to join the list.