New Podcast Episode: Building Brand Super Fans with Brittany Hodak

A new episode of Happy to Help dropped last week! I had Brittany Hodak on to talk about creating super fans for your brand or product. She has a ton of really great insight, but if you have ever struggled with how to approach apologizing in support, she has a really great process. It's worth checking out! https://podcasts.apple.com/us/podcast/happy-to-help-a-customer-support-podcast/id1737479387 We talk about apologizing at 45:44!