Weekly Customer Support Leaders Summary - Key Updates & Insights

Friiiiiiiyay time. I send a short email to customer support leaders every weekday, and summarise here every Friday. Here's what I shared in the last week:

105 - Getting crisp on using Intercom's new Optimise tool
106 - What are your smoke alarms?
107 - Some smoke alarms you can use
108 - Don't create a smoke alarm you still need to babysit

Interested in getting future emails? Use the link in the thread 🧵 to join the list. No worries if not (just for you Matt)

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