Promote ItWeekly Customer Support Insights: ElevateCX Masterclass & MoreConor Pendergrast··View in SlackShareFriday. Yes, Friday. I send a short email about customer support every weekday, and summarise every Friday. Here's what I shared this week: 66 - The full ElevateCX Masterclass recording67 - How your support teams can navigate embedding AI into their processes68 - Thinking three steps ahead - for your teams69 - If you don't ask, you don't get70 - And why is it important? Interested in getting future emails? Use the link in the thread 🧵 to join the list.👍1