Sophie Always open. My take is that it’s too much job for one role. They want someone to handle both sales and support functions and have high expectations that may be difficult to surmount. But, if you can lay down the law, it’s an opportunity to restructure two different functions, which could be cool if that’s your jam.
Other takes:
the person who interviewed me wasn’t HR or the hiring manager, she was a third party that would work with the org. She couldn’t really answer my questions about the team.
The interview isn’t just a “hey how ya doin,” there’s an exercise and everything. Very weird and inefficient way of doing things. (I bailed out within 20 minutes since I knew it was a bad fit from my side. Don’t be afraid to do the same.)