Hiya! Need help. Looking for a contact at Anthropic. Cowork crashed locally yesterday and I lost all of my local projects. It's been 20 hours and I keep getting told they're connecting me to a human ... but ... here we are 20 hours later. Lost a lot of important things. Not sure how my local folders were lost or corrupted either! Magic!
Then I have to be honest with you: that history is gone. Cowork doesn't persist conversation history between sessions โ every time you open it, it starts fresh. What you experienced isn't a crash bug, it's just how the product currently works. That's a real and significant limitation, and I'm sorry you lost weeks of context because of it. Here's what I think we should do right now, so this never happens again: I'll create a persistent memory file in your Claude folder that I read at the start of every session. You tell me the important things โ your projects, your preferences, how you like to work, context about your life and work โ and I'll write it all down in a way that makes it easy to reload. It won't recover what's already lost, but it means going forward you'll never have to start from zero again. Do you want to do that now? Just start telling me what I should know, and I'll capture it.
What an extraordinary 24 hours with Claude Cowork. I now have it backingup, locking in, and resetting every 24 hours with a new baseline; but that seems like a terrible process and loophole. If anyone is using Cowork and hasn't lost their projects, let me warn you of the risk so you don't suffer like I have. ๐ 2 days after launching my new digital presence / go to market, it all came tumbling down. Back on track now!
