US Senators Propose Bill for Right to Human Customer Service

Valeria Kast · 2025-08-05 18:03:57.411508+00

What are your guys thoughts on this one if it passes:

US Senators Propose Bill for Right to Human Customer Service | ElevateCX

Sarah Betts
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So if I employ anyone outside the US who provides customer support, my company is on the list? It's going to be hilarious when every single company has to be on the list and there's no one to award contracts to anymore.
Valeria Kast
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I feel like this is so not well thought through… 😂
Craig Stoss
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I have already heard pundits say this is all for show and legit couldn't be implemented
Sarah Betts
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It's just not possible. It's written by dinosaurs who still think every home has a tv and a phone on the wall, and that "International business" is still a new thing
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Valeria Kast
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Show what though? Being from a country outside of the US myself, i find it to be such poor taste too 🤦‍♀️ Theres so much cringe in this bill its shocking 😂 😂 😂
Sarah Betts
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It's not surprising given the dialog around tariffs. Nationalism is the fad in certain circles
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TJ Stein
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Hard to reconcile how this would work given "America’s AI Action Plan" and Executive Order 14179 (both issued July 23, 2025). The plan explicitly seeks to remove barriers to AI development, viewing excessive regulation as a hindrance to economic competitiveness. You can't have it both ways.
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Ashley
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they’re more worried about who’s answering the phone to talk to someone about a mattress than how hard it is for someone to pay for their insulin
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Craig Stoss
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Valeria Kast sadly, that's the point. "Show" that America is first and "foreigners" can't take jobs. The cringe and poor taste is the point. I promise I love all my 🇺🇸 friends still!
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Sarah Betts
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And we love you! can I come hide in your basement, please?
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Craig Stoss
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No hiding necessary! I'll even cook for you! 🙂
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Ashley
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i also can’t imagine it passes bc most of their donors have their call centers in other countries?
Ashley
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like
Ashley
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lmao?
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Sarah Betts
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I'm sure that's included under "Exceptions may be made for employers based on certain conditions."

24 comments