Weekly Customer Support Highlights and Resources for Improvement
👋 I send a short email about customer support every weekday, and summarise here every Friday. Here's what I shared this week:
What helps everyone use a product?: https://app.bentonow.com/share/kV9AzW6jgnlar0
It's February?: https://app.bentonow.com/share/bZOkQmRA1nXEB8
Your support team deserves better: https://app.bentonow.com/share/NKRMzaplXnwJa3
The AI wave isn’t coming - it’s here: https://app.bentonow.com/share/6bgEG0aqZQJVlD
AICS: Six Steps to Scale Your Support via AI: https://app.bentonow.com/share/v0Y3GKXeKQ1MBe
Interested in getting future emails? Use the link in the thread 🧵 to join the list
