Overcoming the Stigma of Cross-Domain Suggestions in CX Roles

I think in CX we're often told we're going to cause more problems when we try to offer suggestions that are in the product or engineering "domain". I know whenever users would write in with bugs that were obviously tied to a particular release and I was able to find the actual PR that caused the issue I'd feel like I was stepping on toes to say so. It took many years to believe that I could build things myself! But now there's this this unlearning of that self imposed stigma that what I do won't be as good.