Anyone interested in this?

Thank you Ashley

jared what's the industry? I know a few industry-specific folks

looks like edu/research

State-level contractor licensing agency/board

that’s so many words

omg

An association for building/remodeling contractors, including state agencies and their laws that regulate those contractors.

not an industry we talk about very much in here, but wanting an effective chatbot to answer question? That's something we've talked about muchly.

hell yeah it is!

colinflanigan and Nico B. Boyce are out here doing the lord's work on intercom/fin and zendesk setups, respectively, depending on your buddy's helpdesk one of them may be able to help out

Thanks Erica . I've asked (just now) what type of platform they use, but it's possible they're not using any ticketing system at all. TBD.

that’s fine, if they are it just makes it easier for us to pin point an expert

Oh thanks for the mention Erica - yes do let me know if I can be helpful. Also a ticket-free support system is the future I think - it's an abstraction that doesn't add value now. The best ticketing system will be no ticketing

I mean, most of the solutions I've been building (if you did in fact mean to tag me) are pretty bespoke w/ an enterprise Anthropic license and internally-managed DBs, but I've definitely been paying a lot of attention to more turnkey solutions...

you know what I meant to tag Conor Pendergrast but I'm glad I tagged you too